The Boutique Call Centre Experience
Telemarketing
Cold Calling, Warm Calling, we’ve done it all. With commitment to your KPI’s, we’ll put in place strategies with our agents to get the results you need from your marketing or sales calls.
Contact us now to hear more about how our approach to Telemarketing can give your campaign an edge.
Fundraising
We’ve worked extensively with the big charities, making us seasoned experts in Regular Giving, Upgrade, Cash and even Raffle Ticket campaigns. We are committed to helping you raise the funds that let your charity deliver for your cause.
Appointment Setting
With skilled, confident agents, we can help your next Appointment setting campaign run smoothly. We’ve worked hard to establish an expert approach that will help us ease our way past gatekeepers to decision-makers and give you the leads you need to get your business moving.
B2B or B2C
We’ve had the opportunity to work with a variety of different companies in 15 years, letting us hone our skills across both business and consumer campaigns. From the printing industry, to insurance, to fundraising, to novated leases, to subscription services, we’ve worked broadly to give our business the knowledge to handle whatever the industry throws at us with a commitment to conversion and a mind for problem solving.
Contact us to find out how our experience can work perfectly for your next campaign.
A Premium Agent Service
Sadly, the Call Centre industry is infamous for appalling attrition, training and substandard recruitment. Minerva’s Lab work differently, building a team of skilled, experienced callers who stay with us for years, not months, giving you the peace of mind of knowing your brand is being represented by a voice that is committed to your success. The main reason we choose to offer a boutique service is because we focus on quality, not quantity, providing you with a calling team that would be star callers anywhere else they worked.
Contact us to see the Minerva’s Lab difference when it comes to Call Centre Agents.
Inbound Experts
We can provide you with quality, affordable inbound calling options to keep the voice of your brand local. With experience covering inbound programs ranging from IT to Insurance, our Inbound Agents can provide the quality service your client’s deserve.